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Reheating Instructions, BBQ FAQ & Catering FAQ
Everything You Need To Know To Successfully Manage Leftovers & Hire Us For Your Event!
It doesn’t matter if you have our North Carolina Whole Hog Pulled Pork, Turkey Breast or Smoked Sides; storing your BBQ leftovers properly will keep your cuts of meat moist, tender and tasting as great as it was the first time you ate it. Browse the information below to learn valuable information about Reheating Instructions, Catering FAQ and BBQ Recommendations.
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North Carolina Traditional Whole Hog Chopped BBQOven: (Recommended) -Preheat oven to 225 degrees. -Remove NC Traditional Whole Hog Chopped BBQ from the refrigerator. -Remove product from its original packaging & place in an oven safe dish. -If needed, add 1/8 cup of water or less to assist with moisture. -Cover dish with lid/aluminum foil ensuring a tight seal to prevent drying out the meat. -Place in oven for 45 - 90 minutes. -Stir occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve. Microwave: -Remove NC Traditional Whole Hog Chopped BBQ from the refrigerator. -Remove product from its original packaging & place in microwave safe container. -If needed, add 1/8 cup of water or less to assist with moisture. -Cover container with lid/saran wrap to prevent drying out the meat. -Place product in microwave and heat for 3 - 9 minutes. -Stir occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Heating times may vary depending on microwave power settings and amount of product being warmed. Discard food product 72 hours after delivery date.
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TurkeyOven: (Recommended) -Preheat oven to 225 degrees. -Remove Turkey from the refrigerator. -Remove product from its original packaging. -Double wrap in aluminum foil ensuring a tight seal. -If desired, add 4 tablespoons of water to assist with moisture. -Place in oven for 30 - 60 minutes. -Rotate occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve. Microwave: -Remove Turkey from the refrigerator. -Remove product from its original packaging & place in microwave safe container. -If desired, add 4 tablespoons of water to assist with moisture. -Cover container with lid/saran wrap to prevent drying out the meat. -Place product in microwave and heat for 2 - 3 minutes. -Rotate and heat for 2 - 3 minutes. -Heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Heating times may vary depending on microwave power settings and amount of product being warmed. Discard food product 72 hours after delivery date.
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Angus Beef Dino RibsOven: (Recommended) -Preheat oven to 275 degrees. -Remove Angus Beef Dino Ribs from the refrigerator. -Remove product from its original packaging. -Double wrap in aluminum foil ensuring a tight seal (meat side facing down). -If desired, add 4 tablespoons of water to assist with moisture. -Place in oven for 30 - 60 minutes. -Rotate occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve. Microwave: -Remove Angus Beef Dino Ribs from the refrigerator. -Remove product from its original packaging & place in microwave safe container. -If desired, add 4 tablespoons of water to assist with moisture. -Cover container with lid/saran wrap to prevent drying out the meat. -Place product in microwave, meat side down and heat for 2 - 3 minutes. -Rotate to meat side up and heat for 2 - 3 minutes. -Heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Heating times may vary depending on microwave power settings and amount of product being warmed. Discard food product 72 hours after delivery date.
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Pork Spare RibsOven: (Recommended) -Preheat oven to 275 degrees. -Remove Pork Spare Ribs from the refrigerator. -Remove product from its original packaging. -Double wrap in aluminum foil ensuring a tight seal ( meat side facing down). -If desired, add 4 tablespoons of water to assist with moisture. -Place in oven for 30 - 60 minutes. -Rotate occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve. Microwave: -Remove Pork Spare Ribs from the refrigerator. -Remove product from its original packaging & place in microwave safe container. -If desired, add 4 tablespoons of water to assist with moisture. -Cover container with lid/saran wrap to prevent drying out the meat. -Place product in microwave, meat side down and heat for 2 - 3 minutes. -Rotate to meat side up and heat for 2 - 3 minutes. -Heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Heating times may vary depending on microwave power settings and amount of product being warmed. Discard food product 72 hours after delivery date.
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ChickenOven: (Recommended) -Preheat oven to 225 degrees. -Remove Chicken from the refrigerator. -Remove product from its original packaging. -Double wrap in aluminum foil ensuring a tight seal. -If desired, add 4 tablespoons of water to assist with moisture. -Place in oven for 30 - 60 minutes. -Rotate occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve. Microwave: -Remove Chicken from the refrigerator. -Remove product from its original packaging & place in microwave safe container. -If desired, add 4 tablespoons of water to assist with moisture. -Cover container with lid/saran wrap to prevent drying out the meat. -Place product in microwave and heat for 2 - 3 minutes. -Rotate and heat for 2 - 3 minutes. -Heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Heating times may vary depending on microwave power settings and amount of product being warmed. Discard food product 72 hours after delivery date.
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Prime Beef BrisketOven: (Recommended) -Preheat oven to 275 degrees. -Remove Prime Beef Brisket from the refrigerator. -Remove product from its original packaging. -Double wrap in aluminum foil ensuring a tight seal. -If desired, add 4 tablespoons of water to assist with moisture. -Place in oven for 45 - 90 minutes. -Rotate occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve. Microwave: -Remove Prime Beef Brisket from the refrigerator. -Remove product from its original packaging & place in microwave safe container. -If desired, add 4 tablespoons of water to assist with moisture. -Cover container with lid/saran wrap to prevent drying out the meat. -Place product in microwave and heat for 2 - 3 minutes. -Rotate and heat for 2 - 3 minutes. -Heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Heating times may vary depending on microwave power settings and amount of product being warmed. Discard food product 72 hours after delivery date.
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BBQ SlidersOven: (Recommended) -Preheat oven to 225 degrees. -Remove BBQ Sliders from the refrigerator. -The slider rolls should already be separate from the meat. -Remove the meat product from its original packaging & place in an oven safe dish. -If needed, add 1/8 cup of water or less to assist with moisture. -Cover dish with lid/aluminum foil ensuring a tight seal to prevent drying out the meat. -Place in oven for 45 - 90 minutes. -Stir occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve the meat with the slider rolls. -Slider rolls may be warmed in the over to desired temperature. Microwave: -Remove BBQ Sliders from the refrigerator. -The slider rolls should already be separate from the meat. -Remove product from its original packaging & place in microwave safe container. -If needed, add 1/8 cup of water or less to assist with moisture. -Cover container with lid/saran wrap to prevent drying out the meat. -Place product in microwave and heat for 3 - 9 minutes. -Stir occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve the meat with the slider rolls. -Slider rolls may be microwaved to desired temperature. -Heating times may vary depending on microwave power settings and amount of product being warmed. Discard food product 72 hours after delivery date.
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Angus Beef HamburgersOven: (Recommended) -Preheat oven to 275 degrees. -Remove Angus Beef Hamburgers from the refrigerator. -Remove product from its original packaging. -Double wrap in aluminum foil ensuring a tight seal. -If desired, add 4 tablespoons of water to assist with moisture. -Place in oven for 20 - 40 minutes. -Rotate occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve. Microwave: -Remove Angus Beef Hamburgers from the refrigerator. -Remove product from its original packaging & place in microwave safe container. -If desired, add 4 tablespoons of water to assist with moisture. -Cover container with lid/saran wrap to prevent drying out the meat. -Place product in microwave and heat for 1 - 2 minutes. -If needed. rotate and heat for 1 - 2 minutes. -Heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Heating times may vary depending on microwave power settings and amount of product being warmed. Discard food product 72 hours after delivery date.
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Hot DogsOven: (Recommended) -Preheat oven to 275 degrees. -Remove Hot Dogs from the refrigerator. -Remove product from its original packaging. -Double wrap in aluminum foil ensuring a tight seal. -If desired, add 4 tablespoons of water to assist with moisture. -Place in oven for 20 - 40 minutes. -Rotate occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve. Microwave: -Remove Hot Dogs from the refrigerator. -Remove product from its original packaging & place in microwave safe container. -If desired, add 4 tablespoons of water to assist with moisture. -Cover container with lid/saran wrap to prevent drying out the meat. -Place product in microwave and heat for 1 - 2 minutes. -If needed. rotate and heat for 1 - 2 minutes. -Heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Heating times may vary depending on microwave power settings and amount of product being warmed. Discard food product 72 hours after delivery date.
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Smoked Macaroni & CheeseOven: (Recommended) -Preheat oven to 325 degrees. -Remove Smoked Macaroni & Cheese from the refrigerator. -Remove product from its original packaging & place in an oven safe dish. -If needed, add 1/8 cup of water or less to assist with moisture. -Cover dish with lid/aluminum foil ensuring a tight seal to prevent drying out the product. -Place in oven for 30 - 60 minutes. -Stir occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve. Microwave: -Remove Smoked Macaroni & Cheese from the refrigerator. -Remove product from its original packaging & place in microwave safe container. -If needed, add 1/8 cup of water or less to assist with moisture. -Cover container with lid/saran wrap to prevent drying out the product. -Place product in microwave and heat for 3 - 9 minutes. -Stir occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Heating times may vary depending on microwave power settings and amount of product being warmed. Discard food product 72 hours after delivery date.
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Potato Salad-Remove Potato Salad from the refrigerator only when ready to serve. -Serve cold ensuring serving temperatures stay between 32 - 40 degrees. -Immediately place any unused portions in the refrigerator. -Avoid allowing product to sit outside of refrigerator for more than 1 hour. Discard food product 72 hours after delivery date.
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G's Green BeansOven: (Recommended) -Preheat oven to 325 degrees. -Remove G's Green Beans from the refrigerator. -Remove product from its original packaging & place in an oven safe dish. -Cover dish with lid/aluminum foil ensuring a tight seal -Place in oven for 30 - 60 minutes. -Stir occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve. Microwave: -Remove G's Green Beans from the refrigerator. -Remove product from its original packaging & place in microwave safe container. -Cover container with lid/saran wrap. -Place product in microwave and heat for 3 - 9 minutes. -Stir occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Heating times may vary depending on microwave power settings and amount of product being warmed. Discard food product 72 hours after delivery date.
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Harris Family Baked BeansOven: (Recommended) -Preheat oven to 325 degrees. -Remove Harris Family Baked Beans from the refrigerator. -Remove product from its original packaging & place in an oven safe dish. -If needed, add 1/8 cup of water or less to assist with moisture. -Cover dish with lid/aluminum foil ensuring a tight seal to prevent drying out the product. -Place in oven for 30 - 60 minutes. -Stir occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve. Microwave: -Remove Harris Family Baked Beans from the refrigerator. -Remove product from its original packaging & place in microwave safe container. -If needed, add 1/8 cup of water or less to assist with moisture. -Cover container with lid/saran wrap to prevent drying out the product. -Place product in microwave and heat for 3 - 9 minutes. -Stir occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Heating times may vary depending on microwave power settings and amount of product being warmed. Discard food product 72 hours after delivery date.
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Cole Slaw-Remove Cole Slaw from the refrigerator only when ready to serve. -Serve cold ensuring serving temperatures stay between 32 - 40 degrees. -Immediately place any unused portions in the refrigerator. -Avoid allowing product to sit outside of refrigerator for more than 1 hour. Discard food product 72 hours after delivery date.
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Boiled PotatoesOven: (Recommended) -Preheat oven to 325 degrees. -Remove Boiled Potatoes from the refrigerator. -Remove product from its original packaging & place in an oven safe dish. -Cover dish with lid/aluminum foil ensuring a tight seal -Place in oven for 30 - 60 minutes. -Stir occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Remove from oven and serve. Microwave: -Remove Boiled Potatoes from the refrigerator. -Remove product from its original packaging & place in microwave safe container. -Cover container with lid/saran wrap. -Place product in microwave and heat for 3 - 9 minutes. -Stir occasionally and heat until entire product reaches 165 degrees. -Be careful to NOT overcook. -Heating times may vary depending on microwave power settings and amount of product being warmed. Discard food product 72 hours after delivery date.
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SaucesThe following applies to Southern Sweet, Very Vinegar & Carolina Gold Sauces: -Keep all Sauces in their original container and refrigerated until ready to serve. -Serve cold ensuring serving temperatures stay between 32 - 40 degrees. -Immediately place any unused sauces in the refrigerator. -Avoid allowing Sauces to sit outside of refrigerator for more than 1 hour. Discard sauce products 72 hours after delivery date.
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Dinner Rolls-Remove Dinner Rolls from the refrigerator only when ready to serve. -Product may be warmed in the over or microwave until desired temperature is reached. -Immediately place any unused portions in the refrigerator. Discard food product 72 hours after delivery date.
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Honey Butter Cornbread-Remove Honey Butter Cornbread from the refrigerator only when ready to serve. -Product may be warmed in the over or microwave until desired temperature is reached. -Immediately place any unused portions in the refrigerator. Discard food product 72 hours after delivery date.
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Salad-Keep Salad in its original container and refrigerated until ready to serve. -Serve cold ensuring serving temperatures stay between 32 - 40 degrees. -Immediately place any unused Salad in the refrigerator. -Avoid allowing Salad to sit outside of refrigerator for more than 1 hour. Discard Salad product 72 hours after delivery date.
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DrinksThe following applies to Sweet Tea, Lemonade and Bottled Water: -Keep all drinks in their original container and refrigerated until ready to serve. -Serve cold. -Immediately place any unused drinks in the refrigerator. Discard drink products 72 hours after delivery date.
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How far do you travel to cater an event?Porter Smokehouse BBQ & Catering is based out of Clayton, NC. We deliver to and service all of Wake and Johnston Counties.
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What is your payment policy?EVENT CATERING MENU ORDERS & DELIVERIES: A 50% deposit is required to secure all Event Catering orders and deliveries. The deposit paid will be deducted from the final event catering bill. The deposit is NON-REFUNDABLE. No date shall be held, or catering services confirmed until Porter Smokehouse BBQ has received the required deposit from the customer. For all Event Catering orders & deliveries, full payment of any remaining balance must be received by Porter Smokehouse BBQ no later than TEN (10) DAYS PRIOR TO YOUR EVENT. Failure to pay the remaining balance, in full and on time will result in your order being cancelled and forfeiture of all moneys paid. NO REFUNDS WILL BE GIVEN due to failure to pay the remaining balance or paying the remaining balance late. Final payment must be made via credit card or corporate check. All corporate checks must be received TEN (10) day prior to the Event Catering date and corporate checks shall be made payable to Porter Smokehouse BBQ. A $50.00 fee will be charged on all returned checks. All quotes will include taxes and any other fees or charges related to your order. A LA CART MENU ORDERS & DELIVERIES: ALL A LA CART MENU orders and deliveries must be paid in full upon ordering. No order shall be delivered without payment in full upon initial ordering. All quotes will include taxes and any other fees or charges related to your order. For more information, please see our Terms & Conditions.
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What if I need to change my order?EVENT CATERING MENU ORDERS & DELIVERIES: Changes must be completed TEN (10) DAYS PRIOR TO YOUR EVENT CATERING DATE. Please do not email, text or leave voicemail messages concerning order changes. You must speak directly to one of our catering staff. Emails, text or voicemails will not be recognized or accepted as a valid change. Your changes are not confirmed until Porter Smokehouse BBQ has contacted you by email to confirm your change. Every Porter Smokehouse BBQ Event Catering order is prepared to order, and we have no way to re-use your food once your order has been placed. YOU WILL BE RESPONSIBLE FOR THE FULL AMOUNT DUE FOR ALL ORDERS AND NO REFUNDS WILL BE GIVEN. A LA CART MENU ORDERS & DELIVERIES: CHANGES MUST BE COMPLETED TEN (10) DAYS PRIOR TO YOUR ORDER DELIVERY DATE. Please do not email, text or leave voicemail messages concerning order changes. You must speak directly to one of our catering staff. Emails, text or voicemails will not be recognized or accepted as a valid change. Your changes are not confirmed until Porter Smokehouse BBQ has contacted you by email to confirm your change. Every Porter Smokehouse BBQ A La Carte order is prepared to order, and we have no way to re-use your food once your order has been placed. YOU WILL BE RESPONSIBLE FOR THE FULL AMOUNT DUE FOR ALL ORDERS AND NO REFUNDS WILL BE GIVEN. For more information, please see our Terms & Conditions.
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What is your cancellation policy?EVENT CATERING MENU ORDERS & DELIVERIES: Cancellations must be completed TEN (10) DAYS PRIOR TO YOUR EVENT CATERING DATE. Please do not email, text or leave voicemail messages concerning order cancellations. You must speak directly to one of our catering staff. Emails, text or voicemails will not be recognized or accepted as a valid cancelation. Your cancelation are not confirmed until Porter Smokehouse BBQ has contacted you by email to confirm your cancellation. Every Porter Smokehouse BBQ Catering Event order is prepared to order, and we have no way to re-use your food once your order has been placed. YOU WILL BE RESPONSIBLE FOR THE FULL AMOUNT DUE FOR ALL ORDERS AND NO REFUNDS WILL BE GIVEN. A LA CART MENU ORDERS & DELIVERIES: CANCELLATIONS MUST BE COMPLETED TEN (10) DAYS PRIOR TO YOUR ORDER DELIVERY DATE. Please do not email, text or leave voicemail messages concerning order cancellations. You must speak directly to one of our catering staff. Emails, text or voicemails will not be recognized or accepted as a valid cancellation. Your cancellation is not confirmed until Porter Smokehouse BBQ has contacted you by email to confirm your cancellation. Every Porter Smokehouse BBQ A La Carte order is prepared to order, and we have no way to re-use your food once your order has been placed. YOU WILL BE RESPONSIBLE FOR THE FULL AMOUNT DUE FOR ALL ORDERS AND NO REFUNDS WILL BE GIVEN. For more information, please see our Terms & Conditions.
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Are there any other fees that will be added to my order?The Supply Fee of 3% helps cover the costs associated with completing your order. These are typically non-food related items such as aluminum pans & foil, plastic containers, delivery bags, cleaning products and cooking wood. All these extra items can really add up as an expense for the business so we recoup a small portion of the costs under the umbrella of a supply fee. Thank you for your support and understanding. A Merchant Service Processing Fee is a charge you pay whenever a customer uses a credit card or debit card to make a purchase from a business. These fees are part of the cost of payment processing services. Our service provider charges us 3% which is the same cost we pass onto our customers. We do not profit from this fee; it is used to pay the service provider to perform the financial transaction. Thank you for your support and understanding. For more information, please see our Terms & Conditions.
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Can I leave you a gratuity?Porter Smokehouse BBQ and our dedicated staff strive to provide you the very best catering service at all times. It is our belief that gratuities are not given but earned which is why we do not automatically include gratuity charges in our catering proposals. You may add a gratuity upon payment of your remaining balance or on the date of your event if you choose. Porter Smokehouse BBQ thanks you in advance for your gratuity. For more information, please see our Terms & Conditions.
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When is my final headcount due?A final headcount for your Event Catering order is due to Porter Smokehouse BBQ no later than TEN (10) DAYS PRIOR TO THE EVENT CATERING DATE. Porter Smokehouse BBQ will do our best to accommodate last minute increases in headcount but cannot guarantee food quantities for additional guests. A DECREASE IN HEADCOUNT IS NOT PERMITTED AFTER PLACING YOUR INITIAL ORDER. Porter Smokehouse BBQ guarantees that your initial “guest headcount” will be served. It is not our responsibility if you underestimate your guest "headcount”. We suggest if you know that your guests are heavy consumers, you adjust your count accordingly. Please also be sure to include any other vendors (DJ, event coordinator, etc.) in your headcount if they will be eating as well. For more information, please see our Terms & Conditions.
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What if I have guests that have food allergies?Please bring any allergy concerns to Porter Smokehouse BBQ’s attention prior to placing your order. Porter Smokehouse BBQ cannot guarantee full omission of any ingredients we use in our kitchen. Our kitchen is an open plan type cooking area and allergens such as nuts and gluten are present so there is always a possibility of cross contamination even when taking every possible precaution. Porter Smokehouse BBQ will not assume any liability for adverse reactions to foods consumed, or items an individual may come into contact with, at any event catered by Porter Smokehouse BBQ. Our staff, chefs and pitmasters are not trained on dietary allergies or intolerance. If you or any of your guests have a severe allergy, we cannot be expected to provide accurate information or recommendations. Porter Smokehouse BBQ is not responsible for illness or injuries occurring from serving food to the customer’s guests that have food allergies. Additional Food Allergy & Menu Information: Various items on our menu many contain Dairy Milk, Soybeans, Peanuts, Shellfish, Fish, Tree Nuts, Eggs, MSG, Wheat and Gluten. Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of food-borne illness. Pork, Chicken, Turkey, Beef, Seafood and all menu items are cooked in the same smoker. At times, we utilize Pecan wood and other nut tree woods in our smoker during our cooking process. During our cooking process we utilize a variety of cooking oils to include but not limited to Lard (pig fat), Beef Tallow (beef fat) and Butter (contains Milk). We utilize Turkey, Chicken & Beef Broth in our cooking process. Our seasonings may also contain various items listed above. Meats ground in-house may contain meat cuts, fat cuts and trimmings from various animal sources. Please discuss any allergy concerns, religious or dietary restrictions with our management staff before placing your order and we will do our best to give you ingredient information on any menu item. For more information, please see our Terms & Conditions.
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What is your policy on food service areas and catering vehicles?Porter Smokehouse BBQ may at certain times and for large events need to store food in Porter Smokehouse BBQ catering vehicles, kitchen areas, under tables, food prep tents or designated food prep areas. Food or food items stored in catering vehicles or related large food displays, are not the property of the client. Clients are not allowed to go through catering vehicles, catering storage areas or kitchens that have been identified as being used by Porter Smokehouse BBQ for food prep or food storage areas. For more information, please see our Terms & Conditions.
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What happens if I or one of my guests breaks something?Client assumes full responsibility for any damage or loss of any equipment, including but not limited to pop up tents, food service tents, tables, linens, table décor, backdrops, lighting, chairs, glassware, plates, flatware, cloth napkins, chafing dishes, chafing dish lids, catering bowls, serving utensils, tongs, knives, spoons and cutting boards. Any lost, stolen or damaged equipment will be charged to the client at replacement cost. All equipment should be present and ready for pick up by Porter Smokehouse BBQ after the event or at the agreed upon pick up time and location after the event. If Porter Smokehouse BBQ is not on site for your event, you are responsible for the safety of all food setup and serving related items left in your care by Porter Smokehouse BBQ. Porter Smokehouse BBQ does not accept responsibility due to negligence by the client or any attendees of the client’s event that causes any damage as a result. For more information, please see our Terms & Conditions.
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What are your general policies?Porter Smokehouse BBQ will not be responsible for circumstances beyond our control including but not limited to weather, traffic, accidents, road closures, construction, vehicle break downs, detours due to road construction, law enforcement activity, equipment malfunctions, health issues or acts of God or nature. Porter Smokehouse BBQ will do our best to remedy all unforeseen circumstances beyond our control. Detailed directions to the serving site including instructions on where you would like Porter Smokehouse BBQ to park or set up and serve from (does not apply if on site visit by Porter Smokehouse BBQ has been arranged) as well as any location or access changes must be communicated to Porter Smokehouse BBQ as soon as the client is made aware of them. Porter Smokehouse BBQ requests if we are cooking onsite, that close proximity to the serving site be provided. Porter Smokehouse BBQ must be able to park the catering vehicle(s) close to the serving area and the serving area must be easily accessible by our servers and serving carts. Long distances and obstacles may require additional catering staff which will be billed to the client. Any conditions or obstacles that prohibit the use of our delivery carts may delay your serving start time. Porter Smokehouse BBQ will arrive 45 to 60 minutes prior to the requested start time. If an onsite cook has been requested, we will arrive several hours before the event to prepare the food onsite. Porter Smokehouse BBQ will begin serving at the requested time and will serve for one hour to one and a half hours, depending on the number of attendees. The catering proposal will specify the actual serving time allocated for your event. All left-over food will be left with the client. Porter Smokehouse BBQ is not responsible for the safety and quality of said food after it leaves our supervision and care. Porter Smokehouse BBQ is not responsible for any food being served which is not provided by Porter Smokehouse BBQ as part of the agreed upon contract. All prices on our menu(s) and website are subject to change without notice. All food products are chosen based upon seasonality and availability. Porter Smokehouse BBQ is not responsible for weather changes or price increases due to shortages of power, supply and demand or any unforeseen situations beyond our control. Sales tax is included on all catering quotes and the tax amount is not negotiable. The State of NC requires sales tax to be applied to all orders. If your organization is tax exempt or requesting tax exemption, you must provide Porter Smokehouse BBQ appropriate documentation showing your organization as a tax-exempt entity. A delivery fee will be charged for all delivery services. Clients are responsible for payment of all expenses and reasonable attorney’s fees associated with any action brought forth to recover unpaid contract fees owed to Porter Smokehouse BBQ. Should your event require additional certificates of insurance that our standard liability insurance does not cover, the cost of any additional certificates of insurance will be added to your catering invoice. This terms & conditions fall under the jurisdiction of the state of North Carolina, and is therefore subject to all of North Carolina laws and regulations. By paying your invoice, you are stating you have read, understand and are agreeing to all terms outlined above as well as your final invoice. You also understand this is a legal binding contract and breach may result in legal actions. For more information, please see our Terms & Conditions.
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Should I warm up my left over BBQ in the microwave?We provide microwave instructions because we realize it's inevitable that some of our customers will use this method due to its quick, convenient results. However, microwaving is probably the worst method of reheating barbecue. If possible, please do not microwave your leftover barbecue. Microwaving brisket, turkey, chicken or pork is the fastest way to dry it out and turn it into a chewy, tough, rubbery mess. Another reason you shouldn’t microwave your leftover barbecue is the likelihood of uneven cooking. You might end up with one warm bite then a cold one. That sounds like a terrible experience. For best results, follow our recommended "oven" reheating instructions. It takes more time but you will be so happy with the results!
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I have left over BBQ meats and sides, how do I store them?When you order from us, you will soon notice we give large portions. Can't eat it all? No worries. Our BBQ meats and sides store well when properly packaged. First, make sure you refrigerate or freeze your leftovers immediately. You can use an airtight container or zip-lock bags to store the meats and sides. Vacuum sealing items for the freezer is the best option. When preparing items for the freezer, it's best to prepare them in smaller individually sized portions so you only take out what is needed and can save the rest for later.
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How long can I store my leftovers?When stored properly, leftovers can be kept in the refrigerator for 3 days or in the freezer for up to 3 months.
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Can I reheat my barbecue multiple times?It’s generally not a good idea to reheat food more than once. This is because each time you reheat food, it increases the risk of bacterial growth. If you do need to reheat BBQ leftovers multiple times, make sure to do so safely by using a method that will reheat the meat quickly and evenly.
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How do I keep my food warm during my event?Smoked meats and sides need to stay warm at a consistent temperature above 141 degrees. Food which stay between 41 - 140 degrees is whats known in the food service industry as "the temperature danger zone". This is the temperature zone that promotes bacteria growth. Bacteria growth can double as soon as 20 minutes. The best way to keep your food warm and safe for your guests is to place food in aluminum pans and use wire racks with ignited sterno burners underneath. The aluminum pans should be covered with lids or aluminum foil to contain the heat. Periodically check food temperatures with meat thermometers and increase heat if needed. While you're at it, be sure to keep cold food between 32 - 40 degrees.
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